Purposes are invited for TCPS Analyst at American Categorical, Gurgaon for the 12 months 2021. On-line functions are open on the official web site.
About American Categorical
The American Categorical Firm is a multinational monetary providers company headquartered at 200 Vesey Avenue within the Battery Park Metropolis neighborhood of Decrease Manhattan in New York Metropolis. The corporate was based in 1850 and is without doubt one of the 30 parts of the Dow Jones Industrial Common.
Graduate with 0 – 3 years of Prior Expertise.
This can be a blended profile which requires:
- Managing inbound buyer and vendor calls and faxes for all pay as you go merchandise like Present Card and Traveller cheques.
- Deal with Claims for misplaced/Stolen and Unable to Money Traveller Cheques.
- Deal with Escheatment calls and faxes.
- Course of Refund Requests, Overspend and Extreme Stability circumstances
- Candidate ought to be capable to multi-task and prioritize work to make sure stability is met between regulation, coverage, and customer support expertise.
- Reply to buyer escalation and conduct a root trigger evaluation of the escalation
- Leverage experience in analyzing threat associated knowledge, figuring out fraud connections
- Handle change successfully to satisfy / exceed efficiency targets.
You may additionally be eager about: