JOB POST: Senior Technical Writer at Red Hat, Bengaluru: Applications Open

Functions are invited for Senior Technical Author at Crimson Hat, Bengaluru for the 12 months 2021. On-line purposes are open on the official web site.

The Crimson Hat Buyer Content material Providers crew is on the lookout for a Senior Technical Author to affix our Crimson Hat OpenShift Product Documentation crew in Bengaluru, India. On this function, you’ll work as a part of a crew that promotes buyer loyalty and success by content material improvement and supply.

You’ll be chargeable for function documentation, person guides, and premium content material that accompany Crimson Hat’s choices, which can be made out there on-line by Crimson Hat’s buyer portal.

As a Senior Technical Author, you’ll outline the scope of, high quality check, and ship writing initiatives whereas sustaining a buyer focus by collaborating in present suggestions packages and constantly growing your technical experience. Drawing out of your ardour for each know-how and the English language, you’ll work carefully with builders, engineers, and different subject material consultants to create content material that helps our prospects perceive our choices and options.

About Crimson Hat

Crimson Hat is the world’s main supplier of enterprise open supply software program options, utilizing a community-powered method to ship dependable and high-performing Linux, hybrid cloud, container, and Kubernetes applied sciences.

Crimson Hat helps prospects combine new and present IT purposes, develop cloud-native purposes, standardize on our industry-leading working system, and automate, safe, and handle complicated environments. Award-winning assist, coaching, and consulting providers make Crimson Hat a trusted adviser to the Fortune 500. As a strategic accomplice to cloud suppliers, system integrators, utility distributors, prospects, and open supply communities, Crimson Hat will help organizations put together for the digital future.

  • Bachelor’s diploma ideally in IT, laptop science, or an arts or language discipline
  • Fluent written and verbal language abilities in English
  • Familiarity with and data of Crimson Hat’s choices or associated {industry} choices
  • Skill to learn, write, and compile technical paperwork, together with function descriptions, buyer use instances, and launch notes
  • Communication abilities in establishing and sustaining communication with subject material consultants and different undertaking crew members.
  • Work carefully with content material strategists, engineering undertaking groups, and different stakeholders to create and preserve high-quality content material for Crimson Hat’s choices and options
  • Interact and collaborate with the closed loop buyer suggestions program to deal with
  • content material gaps, act on direct buyer suggestions, and promote steady enchancment on the documentation expertise
  • Sustain-to-date with modifications in our choices, buyer use instances, and assist points by
  • integrating with specialty teams from the Buyer Expertise and Engagement (CEE) crew
  • Successfully handle documentation initiatives and ship efficient customer-focused documentation
  • Grasp the usage of our inside documentation toolchain, together with the publishing platform and situation monitoring instruments.
Click here to apply for the post of Senior Technical Writer at Red Hat, Bengaluru.

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