JOB POST: Support Engineer at Microsoft, Bengaluru: Apply Now

Purposes are invited for Assist Engineer at Microsoft, Bengaluru. On-line purposes are open on the official web site.

About Microsoft

At Microsoft, our mission is to empower each individual and each group on the planet to realize extra. Our mission is grounded in each the world wherein we dwell and the long run we try to create. Right this moment, we dwell in a mobile-first, cloud-first world, and the transformation we’re driving throughout our companies is designed to allow Microsoft and our clients to thrive on this world.

Eligibility

Required {Qualifications}

  • 2+ years of expertise in ERP programs like Dynamics, SAP, PeopleSoft, NetSuite ERP, Oracle ERP Cloud, Epicor, and/or associated
  • 2+ years of expertise in ERP working in a number of of the next Finance areas: Accounts Payable, Accounts Receivable, Common Ledger, Taxes, Human Assets, Undertaking Accounting, Gross sales & Advertising and marketing, Dynamics Ax Administration Reporter, Budgeting, Mounted Belongings.

Most well-liked {Qualifications}

  • 2+ years in a buyer going through service function in any capability
  • Robust customer support, correct and logical drawback fixing
  • Expertise in creating technical documentation and sharing information with others via coaching supply and mentoring
  • Wonderful Communication Expertise – verbal, listening, and written (together with technical writing).
  • Interpersonal and relationship abilities confirmed via work expertise
  • Ardour for lifelong studying and private {and professional} growth
  • Publicity and expertise working with clients on the Cloud, e.g. Microsoft Cloud merchandise or different Cloud Administration System
  • Diploma in Finance, Accounting or Actuary.
Roles & Tasks

Assist Engineers (SE) function frontline technical assets for Microsoft clients and companions through cellphone, e-mail or internet. They ship distinctive worth by collaboratively and reactively fixing buyer issues, offering proactive assist recommendation, contributing to product high quality and enhancements and creating self-help belongings to broadly attain extra clients.

You’ll be a part of a group chargeable for offering an impressive technical assist expertise to our enterprise clients. From drawback identification to full decision, you’ll personal and handle the shopper expertise over the cellphone and Internet. When wanted, you’ll collaborate with others to have interaction subject material consultants, Engineering (Product Teams) or Administration.

Your everyday job can be about offering each technical experience (both by yourself or by involving your colleagues) and about being a wonderful communicator and a service oriented skilled. You’ll be given the chance to grow to be an issue professional in a number of areas and obtain steering and mentorship out of your colleagues.

Click here to apply for Support Engineer at Microsoft, Bengaluru.

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